![]() Just have to have another department confirm” She responded the next day, “I may have some good news for you! It looks like the foam is deteriorating. She asked me to take some photos of the mattress, so I did. I call CS and the gal was more than pleasant. I didn’t expect spend money on a new mattress right now, so what the hell I’ll see if they would honor the 10 year warranty or if I am SOL. Took it off my bed put my camping mattress on the frame and no back pain. 3 weeks ago still pain, so I thought maybe the mattress. Thought it might be work or the gym so ignored it. The last 6 months or so I have been waking up with back pain. I got used to it and recommended to everyone. It could be softer, at the time it was the only option. I guess I can recommend them after all?īought the OG Casper in 2015 as my first grown up bed. Update: 8/16/21 20-30 min after posting this, I get a reply from Casper.
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